Terms & Conditions
These terms and conditions govern your use of our website and our booking services; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
If you use our booking services or register with our website, we will ask you to expressly agree to these terms and conditions.
These terms and conditions are divided into three parts:
- Part B contains our online booking terms, which cover our airport transfer booking services and related matters; and
- Part C contains general and interpretative provisions relating to both Part A and Part B.
We provide an online facility through which businesses that provide airport transfer services can advertise, and through which users can make bookings with those businesses. We are not party to any contract for airport transfer services, and subject to the first paragraph of Section 20 we will not be liable to you in relation to any such contract. See Section 10 for more details of our role.
(1) Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.
Subject to the licence below, all these intellectual property rights are reserved.
(2) Restrictions on licence
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website, except for content specifically and expressly made available for redistribution (such as our newsletter).
(3) Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful; or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
(4) Registration and accounts
Access to certain functionality on our website is restricted to registered users. We reserve the right to restrict access to other functionality on and areas of our website, or indeed our whole website, at our sole discretion.
If you register with the website, you must ensure that your password is kept confidential.
You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
You must not use any other person’s account to access our website.
We may disable your account at any time at our sole discretion without notice or explanation.
(5) Website information and warranties
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law and subject to the first paragraph of Section 20, we exclude all representations, warranties and conditions relating to the use of this website .
(a) temporarily or permanently prohibit you from accessing the website;
(b) block computers using your IP address from accessing the website;
(c) contact your internet services provider and request that they block your access to the website;
(d) bring court proceedings against you for breach of contract or otherwise; and/or
(e) suspend and/or delete your account with the website.
Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
(7) Third party websites and hyperlinks
Our website includes hyperlinks to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
(8) Trade marks
CLICKTRANSFERS and our logo are trade marks belonging to us. We give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.
The other registered and unregistered trade marks or service marks on our website are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
From time to time we may run competitions, free prize draws and/or other promotions on our website. These will be subject to separate terms and conditions (that we will make available to you as appropriate).
Part B: Online Booking Terms
(10) Our role
We provide an online facility through which businesses that provide airport transfer services can advertise, and through which users can make bookings.
You acknowledge that:
(a) we do not comprehensively vet the airport transfer businesses advertising on our website;
(b) we do not audit all the information supplied by airport transfer businesses; and
(c) we are not party to any contract for the provision of airport transfer services entered into using the website booking facility,
and accordingly we will not be liable to you in relation to the supply of any airport transfer services advertised on or booked through our website; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the supply of any airport transfer services; and we will have no obligation to mediate between parties to any such contract (although we may agreed to do so).
For the avoidance of doubt, the provisions of this Section 10 are subject to the first paragraph of Section 20.
(11) Booking process
The advertising of airport transfers on our website constitutes an “invitation to treat”; and your submission of a booking request for an airport transfer constitutes a contractual offer.
No contract will come into force between: (i) you and us, for the provision of booking services; or (ii) you and the relevant airport transfer business, for the provision of airport transfer services, unless and until the process set out below is completed:
(a) you complete and submit the transfer search form on the website;
(b) you select from amongst the available vehicle types and click “book now”;
(c) you submit and complete our booking form (if you are not registered with and logged-in to the website, you must also supply your personal information, and an account on the website will be created for you);
(d) you will then be transferred to the Sage Pay website to make payment; and
(e) Sage Pay will then send you an acknowledgement confirming receipt of your payment (at which point the two contracts referred to above will come into force).
Your booking confirmation will include a booking voucher. You must print off one copy of the booking voucher for each leg of your booking (for example, one for the outbound journey, and one for the inbound journey). Your booking voucher must be given to the relevant airport transfer business representative when you meet for the transfer.
We will not file a copy of these online booking terms specifically in relation to your booking. We may update the version of these online booking terms on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these online booking terms for your records.
The only language in which we provide these online booking terms is English.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors. You may correct those input errors before placing your order using the website interface.
You acknowledge that contracts with airport transfer businesses made through our website are excluded from the application of the laws relating to cancellation of distance contracts by consumers.
(12) Contracts with airport transfer businesses
Your contract with airport transfer businesses will be subject to the terms and conditions set out in Sections 13 to 17 below.
(13) Price and payment
Our services are provided free-of-charge to users and customers. (We make money by charging airport transfer businesses in respect of bookings made through our website.)
Prices for bookings are quoted on our website. However, it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our online booking procedures so that a booking’s correct price is communicated to you before we send you a booking confirmation email.
The prices on the website include all value added taxes (where applicable).
Prices are liable to change at any time, but changes will not affect contracts which have come into force.
If you dispute any payment made to us you must contact us immediately and provide full details of your claim. If you submit an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of the charge-back: (i) an amount equal to the amount of the charge-back; and (ii) all third party expenses incurred by us in relation to the charge-back (include charges made by our or your bank or payment processor or card issuer).
(14) Your obligations
You warrant and represent to both us and to the airport transfer business that you book with that:
(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these online booking terms;
(b) the information provided in or in connection with your booking request is accurate and complete;
(c) you will be at the collection point for each transfer at the agreed time; and
(d) you are at least 18 years of age.
If you wish to be provided with one or more infant or child seats, you must contact us either in writing or by telephone to make your request. We will pass your request on to the relevant airport transfer business. However, neither we nor the relevant airport transfer business will guarantee that provision of requested infant or child seats. For the avoidance of doubt, the identification of infant or children as travellers using our website forms does not constitute a request for infant or child seats.
You must call the appointed airport transfer business on the number shown on your booking voucher at least 24 hours prior to your departure, in order to confirm your pick-up time. In the case of departures on Monday or Tuesday, you must call on the preceding Friday.
You must ensure that the number of individuals travelling does not exceed the number specified in your booking confirmation.
You acknowledge that other parties and individuals may be travelling with you in a shared shuttle service. Shuttle services do not operate to private or time-share complexes, camp or mobile home sites. Accordingly, you must check with us before booking a shuttle service to any accommodation that is not a reasonably well-known tourist complex or hotel.
You must ensure that neither you nor any member of your party appears to be drunk or intoxicated or under the influence of drugs at any time during a transfer.
No person will be permitted to drink alcohol or to smoke during a transfer.
A maximum of one normal-sized suitcase plus one normal-sized item of hand luggage may be carried by each person in your party. If you wish to carry additional luggage, you must notify us before booking. Excess/additional luggage charges may apply. Subject to Section 20, each individual is responsible for his or her luggage, and neither we nor any airport transfer business will accept liability in relation to any loss of or damage to luggage.
You and each member of your party must comply with the reasonable policies and requests of the airport transfer business during the course of the transfer.
In the event that you fail to fulfil any of your obligations under this Section 14, the airport transfer business in question may refuse to carry you, all or any of the members of your party, and/or you and your party’s luggage. In these circumstances, you will not be entitled to any refund.
(15) Changes to bookings
You may make alterations to the following details of a booking by requesting the alteration at least 48 hours before the departure time of the relevant flight: (i) flight details and times, (ii) drop off/pick up points.
If you request any other type of alteration to your booking (such as alterations to transfer type or resort), or if you wish to make any alterations less than 48 hours before the departure time of the relevant flight:
(a) your requests for such alterations may be refused; and
(b) if your requests for such alterations are accepted, such acceptance may be subject to the immediate payment of additional charges.
If you wish to request the alteration of a booking, you must contact us in writing or by telephone in advance of the relevant time/date specified above.
(16) Cancellation of bookings
You may cancel a booking at least 14 days before the date of departure of the flight (or first flight in the case of a multi-transfer booking), in which case you will be entitled to a refund of 75% of the amount paid in respect of the booking.
(a) you cancel a booking less than 14 days before the date of departure of the flight (or first flight in the case of a multi-transfer booking); or
(b) you fail to meet the airport transfer business representative at the expected place and at the expected date and time,
no refund will be given.
No refunds will be given if you cancel part of a multi-transfer booking.
For the avoidance of doubt, amounts that are forfeit as a result of a booking cancellation cannot be recovered, applied or credited in respect of any alternative booking.
If you wish to request the cancellation of a booking, you must contact us in writing or by telephone in advance of the relevant time/date specified above.
We or the appointed airport transfer business may cancel a booking at least 14 days before the first transfer that forms part of that booking is due to take place, by sending you an email notice of cancellation. If a booking is cancelled on this basis, you will be entitled to a full refund.
(17) Problems and complaints
Airport transfer businesses monitor flight delays, and in the event that your flight is subject to a minor delay, they will usually still be able to collect you.
If you are unable to find the airport transfer business representative at the expected place and at the expected time, you must telephone the contact number specified on your booking voucher.
If you are unable to contact the airport transfer company, you should arrange alternative transportation. You should obtain and keep a receipt for any costs you incur in arranging alternative transportation. In the event that you wish to make a complaint against the airport transfer business, you may send that receipt to us together with details of your complaint, and we will forward them on to the relevant business.
If you are an approved agent with an active account on our website, you may make bookings on our website on behalf of your clients.
You acknowledge and agree that:
(a) all such bookings shall result in a contract between the relevant airport transfer business on the one hand and your client on the other;
(b) you have the express authority to enter into such contracts as agent on behalf of your clients;
(c) you will be sent an invoice in respect of the charges payable for such bookings;
(d) any commission due to you in respect of such bookings shall be deducted from the amount payable by you under the invoice;
(e) you will pay all amounts invoiced in respect of such bookings to us within 30 days following the date of issue of the invoice; and
(f) if you do not pay any amount properly due under or in connection with these online booking terms on time, we may: (i) charge you interest on the overdue amount at the rate of 10% per year above the UK base rate of HSBC Bank Plc from time to time (which interest will accrue daily until the date of actual payment, be compounded quarterly, and be payable on demand); or (ii) claim interest and statutory compensation from you pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.
Part C: General and interpretative provisions
In these terms and conditions:
(a) “we” means Travel & Leisure Associates Ltd (and “us” and “our” will be construed accordingly); and
(b) “you” means a user of our website and, where the context permits, a customer or agent under the online booking terms (and “your” will be construed accordingly).
(20) Limitations and exclusions of liability
Nothing in these terms and conditions will: (i) limit or exclude our or your liability for death or personal injury resulting from negligence; (ii) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (iii) limit any of our or your liabilities in any way that is not permitted under applicable law; or (iv) exclude any of our or your liabilities that may not be excluded under applicable law; and if you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by these terms and conditions.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (i) are subject to the preceding paragraph; and (ii) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
You accept that we have an interest in limiting the personal liability of our officers and employees. Having regard to that interest, you accept that we are a limited liability entity and agree that you will not bring any claim personally against individual officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions. This will not, of course, limit or exclude the liability of the company itself for the acts and omissions of our officers and employees.
Our liability to you in respect of any booking shall not exceed the total amount paid by you to the relevant airport transfer business via our website in respect of that booking.
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.
We may revise these terms and conditions from time-to-time by publishing a new version on our website. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions. Revised terms and conditions will not affect bookings that have been made before the date of their publication.
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent – providing, where you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
(25) Exclusion of third party rights
These terms and conditions are for the benefit of you and us – and, insofar as they define the terms of your contract with airport transfer businesses, those businesses. They are not intended to benefit or be enforceable by any other person.
The exercise of our and your rights, and those of airport transfer businesses with which you contract, in relation to these terms and conditions is not subject to the consent of any other person.
(26) Entire agreement
These terms and conditions constitute the entire agreement between you and us in relation to your use of our website and our booking services, and supersede all previous agreements in respect of your use of this website and our booking services.
(27) Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
(28) Our details
The full name of our company is TaxiFinders.
+90546 547 0777
You can contact us by writing to the above address, by email to email@example.com, or by telephone using one of the numbers published on our website.